Hi, Did you install using an admin account? All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of andyshipp Sent: 08 March 2015 20:31 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Microsoft outlook It runs ok but once I close outlook and re open later it ask me for the key again. -----Original Message----- From: David Griffith Sent: Sunday, March 8, 2015 7:01 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Microsoft outlook It is normal to be asked to enter the product key which should have been provided with your purchase, what happens after you have entered the key? David Griffith On 08/03/2015 17:57, andyshipp wrote: > Hi Please could someone give me an answer to this question, I’ve > installed office 2010 and installed extras like Microsoft outlook > email, all was successful but I keep getting asked when I start > outlook to enter my product key. does anyone know the answer to this > please. It’s driving me insane > Andy Shipp > home phone 01733 320933 > Mobile 07927373036 > ham calsign M0CEG > skype andyshipp55 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq