Hi My friend is having major problems with her vista laptop, it is running very slowly. She has been advised to install and run ccleaner but not having used it before, firstly, she has been told to back up her registry, what is the best way to do that and can someone please explain to me from a jaws user point of view, how she uses ccleaner, I use a different screenreader. Regards Adrien ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq