[access-uk] Re: HSBC online banking
- From: "Mark Threadgold" <m.j.threadgold@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 12 Apr 2010 13:51:29 +0100
Johnathan, the issue seems to be the ie8 settigs as the pdf files can only
be viewed using the ie popup window system.
I have tried a different keystroke combination suggested on another list and
that caused an error message from HSBC saying there is a problem that will
not allow the pdf files to be viewed or downloaded by me, so I'll give it a
day and try again.
Cheers,
Mark Threadgold
Of all the things I have ever lost, The one I miss most is my mind...
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jonathan
Sent: 12 April 2010 13:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: HSBC online banking
Hello Mark,
Although I've not used HSBC, all the ones I've used have an option
view the statement on-screen rather than PDF.
However, if that's not possible, a workaround for the solution may be
to shift-click the link.
If that doesn't work, they have a helpdesk phone number:
"For advice on how to use our Internet Banking service or specific
transaction enquiries please telephone our Helpdesk on 0845 600 2290
(overseas +44 1226 261226). Lines are open from 8am to 10pm every
day."
Actually, I'd call the "from overseas" number 01226 261226 as you
avoid 0845 charges and usually get through quicker :)
On 12 April 2010 12:47, Mark Threadgold <m.j.threadgold@xxxxxxxxxxxx> wrote:
> Hi all.
>
> I've just registered for the HSBC online banking facility and have a
couple
> of questions.
> Using Hal 11.51, IE8 and XP.
>
> Can anyone shed any light on how to view the pdf credit card statements?
I
> have turned off the ie8 popup blocker and I still get a message saying
that
> ie8 has prevented the page from downloading for my security.
>
> This facility is the main reason I have joined the onloine banking so any
> ideas appreciated.
>
> Cheers,
>
> Mark Threadgold
>
> Of all the things I have ever lost, The one I miss most is my mind...
>
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