Alt N is the key combination to access the toolbar in IE to allow a download or a popup. So that keystroke might be what you're looking for to open that PDF document. Cheers, Amro ----- Original Message ----- From: Jonathan To: access-uk@xxxxxxxxxxxxx Sent: Monday, April 12, 2010 12:59 PM Subject: [access-uk] Re: HSBC online banking Hello Mark, Although I've not used HSBC, all the ones I've used have an option view the statement on-screen rather than PDF. However, if that's not possible, a workaround for the solution may be to shift-click the link. If that doesn't work, they have a helpdesk phone number: "For advice on how to use our Internet Banking service or specific transaction enquiries please telephone our Helpdesk on 0845 600 2290 (overseas +44 1226 261226). Lines are open from 8am to 10pm every day." Actually, I'd call the "from overseas" number 01226 261226 as you avoid 0845 charges and usually get through quicker :) On 12 April 2010 12:47, Mark Threadgold <m.j.threadgold@xxxxxxxxxxxx> wrote: > Hi all. > > I've just registered for the HSBC online banking facility and have a couple > of questions. > Using Hal 11.51, IE8 and XP. > > Can anyone shed any light on how to view the pdf credit card statements? I > have turned off the ie8 popup blocker and I still get a message saying that > ie8 has prevented the page from downloading for my security. > > This facility is the main reason I have joined the onloine banking so any > ideas appreciated. > > Cheers, > > Mark Threadgold > > Of all the things I have ever lost, The one I miss most is my mind... > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > -- Providing support to Britain's 500 talking newspaper services http://www.talking-newspapers.co.uk/ ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET Smart Security, version of virus signature database 5020 (20100412) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 5021 (20100412) __________ The message was checked by ESET Smart Security. http://www.eset.com