[access-uk] Re: HELP WITH NEWLY INSTALLED CD DRIVES

  • From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 22 Nov 2009 18:31:16 -0000

Hi Darren,

I've uninstalled and the computer found new hardware but went no further. I rebooted for a second time but no better. All I know from looking at them now is that one is a CD drive and the other a DVD R/W and I knew that anyway. There's a list of eight possibles but these (I think) were there to choose from already and certainly the two I uninstalled are in that list if I wanted to choose them! All in all, I wish it had worked but I'm not getting there ...

Thanks though for the suggestion.  I really thought it sounded promising!

--
Carol
carol.pearson29@xxxxxxxxxxxxxx
On Twitter:  http://twitter.com/songbird49a

---- Original Message ----
From: "Darren Brewer" <darren.m.brewer@xxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, November 22, 2009 2:13 PM
Subject: [access-uk] Re: HELP WITH NEWLY INSTALLED CD DRIVES

Hi Carol

One method you could try is to go into the device
manager and uninstall the CD / DVD roms from the list,
reboot the computer and see whether windows has detected
your new drives.
To do this go to your desktop, select the my computer
icon, press the applications key and cursor down to
manage.
When the computer management window opens, cursor down to
device manager. Hit TAB and cursor down to DVD / CD rom
drives.
Hit the right cursor key to expand the entries, select
the CD device and then use the applications key to select
uninstall.
Do the same to uninstall the DVD rom drive and then alt
f4 to close the window.

Reboot your computer and hopefully you should see the
correct drives in device manager this time.

Hope this helps.

Darren.



----- Original Message -----
From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx>
Sent: Friday, November 20, 2009 3:28 PM
Subject: [access-uk] HELP WITH NEWLY INSTALLED CD DRIVES


Hi all,

I have a bit of a problem with two installed (but not
new) CD drives.  My CD and DVD drives both went in this
computer and a friend had some used ones which still
worked.  He installed them for me but I notice that they
both still show up as the same named drives I used to
have.  The problem now is that they will both play on
the computer but the CDRW drive will not write using
CDEX for ripping CD's.
Nobody seems sure what these drives are and I'm
wondering how I can find out.  I was hoping that, maybe,
Belarc Adviser would tell me, but of course, it's
picking up the information already in my computer for
the named drives; so I still haven't been able to find
out.
Does anyone have suggestions as to how I may at least
solve the problem so that I can once again use this
computer to copy my music!
--
Carol
carol.pearson29@xxxxxxxxxxxxxx
On Twitter:  http://twitter.com/songbird49a


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