[access-uk] Fwd: Traveline App Usability
- From: Dave Sheridan <dsheridan65@xxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx " <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 11 Feb 2015 19:43:50 +0000
Hi list
Recently there was a little discussion regarding the Next Buses app being
upgraded and its name being changed to TravelLine UK but that the changes
required one to look at a map. I wrote to the developers about it being
inaccessible now after the changes and there is some hope ahead based on the
email response below. I hope this is still of interest to some members of the
group and that these changes do materialise as I for one made a lot of use of
NextBuses.
All the best from Dave
Sent from my iPhone
Begin forwarded message:
> From: Carl Partridge <carl.partridge@xxxxxxxxxxxxxxx>
> Date: 11 February 2015 18:03:29 GMT
> To: Dave Sheridan <dsheridan65@xxxxxxxxxx>
> Subject: Re: Traveline App Usability
>
> Dave
>
> Many thanks for taking the time to clarify the issue here. Based on your
> feedback, we're working on fixes for the next update to the app. We hope to
> include:
>
> - An option to allow the app to open in list view by default.
> - The app will refresh the list view without you having to go to the map
> view.
>
> I really appreciate you taking the time to let us know about these issues.
>
> Best wishes
>
> Carl
>
>
> --
> _______________________
>
> <2012FALogo_nobanner_tiny.jpg>
> Carl Partridge
> FatAttitude Ltd
> www.fatattitude.com | www.buschecker.com
>
>
>
> Dave Sheridan wrote:
>>
>> Hi Carl
>>
>> I'm unable to use the app currently as when I choose buses I then choose
>> List in the hope that a list of nearby bus stops comes up. They don't as it
>> declares no bus stoss, use map to locate these. Hence my problem is that the
>> map is visual and hence I'm unable to locate anything having no vision. If
>> in allowing the app to determine where I am based at home I would expect, as
>> was the case with the up before the changes, to hear a list of bus stops
>> near to my current position whether I'm at home or in Cambridge for example.
>> I could then select the appropriate bus stop from the list which is the one
>> from which the bus or buses I may require to take me to one or maybe another
>> destination.
>>
>> With thanks from David
>>
>> Sent from my iPhone
>>
>>> On 6 Feb 2015, at 12:47, Carl Partridge <carl.partridge@xxxxxxxxxxxxxxx>
>>> wrote:
>>>
>>> Dear Dave
>>>
>>> Many thanks for agreeing to let us contact you regarding the Traveline App
>>> and your recent usability issues. My name is Carl Partridge, I'm the lead
>>> developer here at FatAttitude. We develop and publish the app on behalf of
>>> Traveline.
>>>
>>> I'm sorry to hear that you have experienced problems. We're keen to do
>>> everything we can to help accessibility users navigate through the app. To
>>> that end, I'd be grateful if you could assist us by answering the following
>>> questions:
>>>
>>> 1. What difficulties are you experiencing when using the app with
>>> VoiceOver? If you could explain the location of any particular buttons or
>>> text that is causing you confusion, that would be great.
>>> 2. Do you have any additional suggestions as to how we might make the app
>>> more accessible for you?
>>>
>>> This new app is more complex than the previous NextBuses app, so your help
>>> and feedback is very much appreciated in assisting us with this.
>>>
>>> Please don't hesitate to get in touch if I can be of any further help or
>>> assistance.
>>>
>>> Kind regards,
>>>
>>>
>>> Carl
>>>
>>> --
>>> _______________________
>>>
>>> <2012FALogo_nobanner_tiny.jpg>
>>> Carl Partridge
>>> FatAttitude Ltd
>>> www.fatattitude.com | www.buschecker.com
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