[access-uk] Re: Focus Blue Woes

  • From: Iain Lackie <iainlackie@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Tue, 16 May 2017 19:20:12 +0100

Derek
It could be. However, it's a different issue this time. I can get what looks 
like an error code when I power on the display and press cursor routing key 2 
with the display in diagnostic mode.

Iain

On 16 May 2017, at 7:01 pm, Derek Hornby <derek.hornby_uk@xxxxxxxxxxxxxxx> 
wrote:

Hi Iain
As some people seem happy  with the  Focus could the issue be down
to an engineer not doing  a good job!

Few weeks ago  I sent a Braille display to Humanware.
The issue then was pins not  coming up  as high as they should.
I  was told they  gave the  display  a good  cleaning.
When I got it back,  the problem was exactly  same!
So sent it back  again!

This time they replaced all  the pins and it was then fine.


Regards,  Derek 
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Iain Lackie
Sent: Tuesday, May 16, 2017 6:47 PM
To: access UK UK >
Subject: [access-uk] Focus Blue Woes

Hello
After a mere three days after my Focus Vlue was returned after having
a faulty cell replaced, all of the keys and buttons have become
unresponsive. Is there anything I can do unfreeze them or am I going
to have to call Sight & Sound yet again? As things stand, I am finding
it increasingly hard to recommend this as a reliable device and am
beginning to regret the £1000 I spent on it.
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