Hi Ibrahim, This is the fault of Three. Because the phone is branded with their firmware, you can't get an update, until they say so. Branded phones are spawn of the devil and the reason I always buy Sim-Free, even though they are more expensive. All the best Steve _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ibrahim Gucukoglu Sent: Sunday 23 August 2009 21:02 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Firmware Hi. I have an E71 on three, I've been unable to update the firmware since I bought the phone back in December of 2008 although I've tried repeatedly. All the best, Ibrahim. ----- Original Message ----- From: Saqib <mailto:saqib500@xxxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Sent: Sunday, August 23, 2009 4:22 PM Subject: [access-uk] Firmware Hi has any one managed to update their Three branded E71 firmware to the latest version. I'm still running 100.07x and the software updater keeps telling me that there are no updates. The firmware was released at the beginning of this year. I wish Three would crack on with this.