John, Apparently a low value transaction rings alarm bells with card issuers, as fraudsters use that type of transaction to test card details. Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Wilson Sent: 18 November 2010 20:01 To: Access UK Subject: [access-uk] Feedback on Barclays fraud calls Hello again All, In respect of the unsolicited auto-calls I have been getting today, just a line to let you know that I've just phoned Barclays Bank on 0845 755555 and, after waiting to be passed from one person to another for around 20 minutes, discovered that these "Fraud" auto-calls are indeed from them. IN fact, both Barclays Bank and Barclay Card use this auto-call system. You won't believe it but the reason they have been doing this is because they have put a stop on my Visa debit card (which I knew nothing about) because of a suspicious card transaction. The transaction was when the RNIB took 62P from my account yesterday when I purchased a watch battery from the RNIB site! Yes, 62P! and what's more I have regular transactions of this type with the RNIB so there was nothing strange about this. Having said this, I'm still not impressed with this kind of communication which simply tells you to press a button and then key in your account details. How long will it be before phishers duplicate this message for fraudulent purposes? John. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq