[access-uk] Feedback on Barclays fraud calls

  • From: "John Wilson" <j.wilson07@xxxxxxxxxxxxx>
  • To: "Access UK" <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 18 Nov 2010 20:00:39 -0000

Hello again All,
In respect of the unsolicited auto-calls I have been getting 
today, just a line to let you know that I've just phoned 
Barclays Bank on 0845 755555 and, after waiting to be passed 
from one person to another for around 20 minutes, discovered 
that these "Fraud" auto-calls are indeed from them. IN fact, 
both Barclays Bank and Barclay Card use this auto-call 

You won't believe it but the reason they have been doing 
this is because they have put a stop on my Visa debit card 
(which I knew nothing about) because of a suspicious card 
transaction. The transaction was when the RNIB took 62P from 
my account yesterday when I purchased a watch battery from 
the RNIB site! Yes, 62P! and what's more I have regular 
transactions of this type with the RNIB so there was nothing 
strange about this.

Having said this, I'm still not impressed with this kind of 
communication which simply tells you to press a button and 
then key in your account details. How long will it be before 
phishers duplicate this message for fraudulent purposes?


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