Hi Alex,
I suggest you write to shaswat@xxxxxxxx <mailto:shaswat@xxxxxxxx> , telling
him what you've told me.
Also if the app gives you the ability to send feedback, then do so.
There is no reason at all it shouldn't work on Kapsys.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
Redacted sender "alexander.shannon" for DMARC
Sent: 06 April 2018 12:55
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Eye-D Pro crashes on Kapsys SmartVision 2
Hi Steve,
I'm replying again to your last message on this thread rather than replying
to my own reply, as I thought it easier.
Having followed your suggestion and enabled all permissions for Eye-d Pro on
my Kapsys SmartVision 2, and then restarting the phone, I'm still getting
the same error message when opening the app. The error message reads as
follows: Unfortunately Eye-d Pro has stopped. Under that there are two
buttons REPORT and OK.
I would guess from what's happening that either the latest update of eye-d
Pro is not designed to run on handsets running any version of android
lower than 7.0, or it's not designed to run on a Kapsys handset with a
physical keyboard. Although I did have an earlier version of Eye-d Pro
running reasonably well on this SmartVision 2, so I don't know what's
changed.
Alexander Shannon
