[access-uk] Re: Device servicing - Blitab

  • From: deonv@xxxxxxxxxxxxxxxx
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Thu, 7 Jul 2016 17:09:03 +0100

Hello


Don't think the design intention was for a braille display but rather as a stand alone device hopefully with high specs.


Deon



On 07/07/2016 16:44, Steve Nutt wrote:

Hi,

I still don't believe it will connect to a PC in order to let you get
Braille fron a screen reader.  You can only copy files to it and read them
internally.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
deonv@xxxxxxxxxxxxxxxx
Sent: 07 July 2016 16:31
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing - Blitab

Hi Steve

Think you were responding to a different message but to clarify.


  From the Blitab site:


"The accessible design allows you to convert any text file (from USB sticks,
memory cards and online content) into braille code, which then appears
through raised buttons that move up and down on the interface."

http://bvi.blitab.com/product/#genesis-content


Also from the James Dyson Foundation:

http://www.jamesdysonaward.org/projects/blitab-first-tactile-tablet-for-the-
blind/?cookies=true

"BLITAB® converts any document into Braille text. You can plug a USB flash
drive or connect to Wi-Fi. The tablet surface raises little smart tactile
dots from the surface, which we call “tixels” (from “tactile pixels”).Users
can read a full page of text at a time but also listen to the text-to-speech
voice."


Have not yet seen any specifications though.


Deon van Wyk



On 07/07/2016 13:14, Steve Nutt wrote:
Hi,

Not even a comparison, as it can't be used as a Braille display.  It
can only be used to read files stored on it.  So you can't connect it
to a screen reader for example.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of deonv@xxxxxxxxxxxxxxxx
Sent: 07 July 2016 12:56
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Steve wrote:


"However, if every cell had to be
replaced, you'd be getting a bargain, as each cell is about 100 quid
to produce."


Enters the BlinTab with around 14 lines of on screen Braille not based
on raised pins to produce dots.

I believe it is hitting the market soon at around 2500 Euro.

Don't know what service costs will be nor how esthetically pleasing
this form of braille is going to be.


Deon van Wyk



On 07/07/2016 12:30, Steve Nutt wrote:
Hi Jackie,

Actually if you think that an 80 cell display is about 5K to buy,
that servicing cost isn't a lot really.

As for Peter's answer, that's a typical answer from a blind person
who doesn't know anything about running a business and the costs.  I
am a
blind
person in business.  We are not all out to rip off blind people,
though I
do
think that cost may be a little excessive.  However, if every cell
had to
be
replaced, you'd be getting a bargain, as each cell is about 100 quid
to produce.

All the best

Steve

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of
Jackie Brown
Sent: 07 July 2016 10:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

Yes there is a lot of skill involved which means labour.  It is still
a
lot
of dosh on top of what it cost to purchase.

I hope you get it sorted either way.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx Check out my website:
www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of
Jim McAuslan
Sent: 07 July 2016 10:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jackie,

I now understand that each tiny pin is removed and placed inside a
special cleaning device. So that is where the cost ramps up. Of
course all these multiple pins have to be replaced.
Jim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of
Jackie Brown
Sent: 07 July 2016 10:15
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Well good luck whatever way you go.  I have nothing against companies
running their business, but it sure is a heck of a lot of money for a
service in anyone's language! (smile.)  I guess car owners run up
against the same problems when they need to take their vehicle for an
MOT, it must be heartbreaking.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx Check out my website:
www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of
Jim McAuslan
Sent: 07 July 2016 09:55
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hello Jackie,

I suspect the guys that do the servicing are using isopropyl alcohol,
a
very
soft brush and a wee bit of compressed air, I've got a tame techie
just
over
the back garden wall, hm hm!.
Jim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of
Jackie Brown
Sent: 07 July 2016 09:42
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

It's still an awful lot of dosh no matter how intricate the
procedure.  I wouldn't pay it anyway, I think I would want all its
cells replaced for that! (smile.)

I was only saying to my husband this week how much I use my Braille
display
at the PC, perhaps without realising it.  I have been loaned an Alva
BC680 while mine has been away, and I am so grateful for that because
it is an invaluable tool to me.

My advice to any would-be Braille display user is to ask at the
outset
what
service and support is offered once the warranty expires.  This, in
my
mind,
is crucial.  I have to speak as I find, and say that Optelec have
really looked after me as a customer, and that is what you want when
you buy one
of
these things.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx Check out my website:
www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of
Jim McAuslan
Sent: 07 July 2016 09:30
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jackie,

I was informed that the time consuming part was the cleaning of all
the multiple pins etc harumf!!!
Jim
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of
Jackie Brown
Sent: 07 July 2016 09:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

Blimey that's a large mouthful to swallow! (smile.) I needed my Alva
BC680 serviced, and it cost a third of that! I wonder how these
people can
justify
that cost?

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx Check out my website:
www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of
Jim McAuslan
Sent: 07 July 2016 09:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Device servicing

Hi List,

I'm just looking for some feedback re the servicing of devices.

Yesterday I called Sight and Sound technology regarding the
serviceing of
my
Focus 80 Braille display.
I was somewhat shocked to find out that if I wanted a full service
for
this
device it would be in the area of £620 or thereabouts. I quick glance
would
cost £75.
I am hoping to sell this device and obviously I want to sell it in
the
best
codition.

Any thoughts?

Jim McAuslan from sunny Findhorn
Minds are like parachutes
They work best when open

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