Hi George,
My guess is the activation file has got corrupted or deleted. A reactivation
should do it.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of George Bell
Sent: 29 September 2018 00:50
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Converting Audible books with Sound Taxi
Hi Petrina,
Have you asked Humanware if they have any ideas such as a firmware update? Or
even Audible who may well know of a solution?
George
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Petrina Delves
Sent: 28 September 2018 23:12
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Converting Audible books with Sound Taxi
Hi all,
I am running Windows 10 with JAWS 2018, on a laptop. Because my old Victor
Stream will not play my Audible books I use Sound Taxi to convert them to mp3.
So because I have just bought a new laptop, I had to purchase Sound Taxi again.
I have tried to convert a book, but when I press enter on the open button, I
get the following message. Media content is protected you must install Free
Media Processing plug-in to unprotect the content and start conversion. Then
there are two buttons, one says plug-in website, file(s) will not be converted
download and install plug-in. And the other button says later. But when I press
enter on the first button, I can’t find any think on the web page, to do with
Free Media Processing plug-in. Is there another program I can use to convert my
Audible books? or am I going to have to bite the bullet and buy a new victor
stream. Thanks in advance for any help you can give me.
All the best
Petrina