Try looking at "Mail" in Control Panel. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mandy Sent: 20 May 2007 13:25 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Can Anybody Help? This is about Brian's computer not mine. If he tries to link on an address in an email, you know that comes up as sendmail link: the computer totally crashes and he has to reboot. Not sure what happens onscreen but he can't turn it off in usual manner and it says: this action cannot be performed because the default email client is not properly installed. Sometime ago I looked at internet options, went to programme and whereas mine says email: live windows, Microsoft outlook and outlook express, Brian's just says Microsoft outlook 1 of 1. Now Brian definitely has Outlook Express of course: that's what he uses and before I installed Microsoft Office it said there was no programme for email so obviously there is something wrong somewhere linked to Outlook Express. Brian phoned a computer shop yesterday and tried to explain the problem and they said it is somewhere in control panel can someone tell me where and if so the step-by-step instructions to put this right? Please reply offlist if this is going to be a bore for others. Mandy. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq No virus found in this incoming message. Checked by AVG Free Edition.=20 Version: 7.5.467 / Virus Database: 269.7.5/812 - Release Date: 19/05/2007 13:52 =20 No virus found in this outgoing message. Checked by AVG Free Edition.=20 Version: 7.5.467 / Virus Database: 269.7.5/812 - Release Date: 19/05/2007 13:52 =20 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq