[access-uk] Can Anybody Help?

  • From: "Mandy" <manumandy@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 20 May 2007 13:25:02 +0100

This is about Brian's computer not mine.
If he tries to link on an address in an email, you know that comes up as 
sendmail link:  the computer totally crashes and he has to reboot.  Not sure 
what   happens onscreen but he can't turn it off in usual manner and it says:  
this action cannot be performed because the default email client is not 
properly installed.
Sometime ago I looked at internet options, went to programme and whereas mine 
says email:  live windows, Microsoft outlook and outlook express, Brian's just 
says Microsoft outlook 1 of 1.  Now Brian definitely has Outlook Express of 
course:  that's what he uses and before I installed Microsoft Office it said 
there was no programme for email so obviously there is something wrong 
somewhere linked to Outlook Express.
Brian phoned a computer shop yesterday and tried to explain the problem and 
they said it is somewhere in control panel can someone tell me where and if so 
the step-by-step instructions to put this right?
Please reply offlist if this is going to be a bore for others.

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