[access-uk] Re: CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX

  • From: "Richard Godfrey-McKay" <richard@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 1 Dec 2010 15:18:58 -0000

Hi Hussein, Think it's just the bill payment page on the current account.  
 
There's a less serious issue which you may have encountered when entering
characters from your memorable word, namely that when you're on the first
box you're invited to enter the third character requested, but otherwise it
seems OK.
Richard 
 
Richard Godfrey-McKay

Telephone: 01738-445 880

Mobile: 07791 452 593

 

 

  _____  

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Hussein Patwa
Sent: 01 December 2010 14:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX



Hi,

 

Is this only affecting the bill payments portion of the site or any other
features of online banking?  I ask only as all features related to my credit
card account seem to work fine.

 

It is just one specific page?  Just curious.

 

_______________________________________

Have a pleasant day,

 

Kind Regards and Best Wishes,

 

Hussein.

 

Hussein Patwa

Tel: 0789 47 595 62 (UK)

Tel: +44 (0)122 4433 954  (SIP)

Twitter: www.twitter.com/hussein_patwa

Skype: patwaspotterfan2

GoogleTalk: thewanderingwriter

Web: www.patwanet.co.uk

My Blog: http://patwaspotterfan.livejournal.com

 

Find me on Facebook: http://www.facebook.com/profile.php?id=510013486

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Richard Godfrey-McKay
Sent: 29 November 2010 11:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX

 

Hi, You may remember that I mentioned, a few months ago, that I could no
longer make online bill payments from my Halifax Current account.  

 

Last week I demonstrated the situation to an RNIB web consultant who
confirmed that there was indeed a problem.

I've made a complaint to the bank, but haven't got very far with them yet.  

I'd be very interested to know if other people have encountered the same
thing, or if they can still make online bill payments from Halifax
successfully.  

Thanks,

 

Richard 

Richard Godfrey-McKay

Telephone: 01738-445 880

Mobile: 07791 452 593

 

 

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