Hi, they have fixed the issue on the memerable data screen. Now when you move to each drop down it tells you the actual character to input, not just the same one for each. Think they must have done that in the past week. Peter From: Richard Godfrey-McKay Sent: Wednesday, December 01, 2010 3:18 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX Hi Hussein, Think it's just the bill payment page on the current account. There's a less serious issue which you may have encountered when entering characters from your memorable word, namely that when you're on the first box you're invited to enter the third character requested, but otherwise it seems OK. Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 -------------------------------------------------------------------------------- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Hussein Patwa Sent: 01 December 2010 14:29 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX Hi, Is this only affecting the bill payments portion of the site or any other features of online banking? I ask only as all features related to my credit card account seem to work fine. It is just one specific page? Just curious. _______________________________________ Have a pleasant day, Kind Regards and Best Wishes, Hussein. Hussein Patwa Tel: 0789 47 595 62 (UK) Tel: +44 (0)122 4433 954 (SIP) Twitter: www.twitter.com/hussein_patwa Skype: patwaspotterfan2 GoogleTalk: thewanderingwriter Web: www.patwanet.co.uk My Blog: http://patwaspotterfan.livejournal.com Find me on Facebook: http://www.facebook.com/profile.php?id=510013486 From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Richard Godfrey-McKay Sent: 29 November 2010 11:32 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX Hi, You may remember that I mentioned, a few months ago, that I could no longer make online bill payments from my Halifax Current account. Last week I demonstrated the situation to an RNIB web consultant who confirmed that there was indeed a problem. I've made a complaint to the bank, but haven't got very far with them yet. I'd be very interested to know if other people have encountered the same thing, or if they can still make online bill payments from Halifax successfully. Thanks, Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593