[access-uk] Re: CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX

  • From: Peter Holdstock <peterholdstock@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 4 Dec 2010 11:56:02 +0000

Hi, they have fixed the issue on the memerable data screen. Now when you move 
to each drop down it tells you the actual character to input, not just the same 
one for each. Think they must have done that in the past week.

Peter

From: Richard Godfrey-McKay 
Sent: Wednesday, December 01, 2010 3:18 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX

Hi Hussein, Think it's just the bill payment page on the current account.  

There's a less serious issue which you may have encountered when entering 
characters from your memorable word, namely that when you're on the first box 
you're invited to enter the third character requested, but otherwise it seems 
OK.
Richard 

Richard Godfrey-McKay

Telephone: 01738-445 880

Mobile: 07791 452 593

 




--------------------------------------------------------------------------------
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Hussein Patwa
Sent: 01 December 2010 14:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX


Hi,

 

Is this only affecting the bill payments portion of the site or any other 
features of online banking?  I ask only as all features related to my credit 
card account seem to work fine.

 

It is just one specific page?  Just curious.

 

_______________________________________

Have a pleasant day,

 

Kind Regards and Best Wishes,

 

Hussein.

 

Hussein Patwa

Tel: 0789 47 595 62 (UK)

Tel: +44 (0)122 4433 954  (SIP)

Twitter: www.twitter.com/hussein_patwa

Skype: patwaspotterfan2

GoogleTalk: thewanderingwriter

Web: www.patwanet.co.uk

My Blog: http://patwaspotterfan.livejournal.com

 

Find me on Facebook: http://www.facebook.com/profile.php?id=510013486

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Richard Godfrey-McKay
Sent: 29 November 2010 11:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] CONTINUING ONLINE BANKING PROBLEM WITH HALIFAX

 

Hi, You may remember that I mentioned, a few months ago, that I could no longer 
make online bill payments from my Halifax Current account.  

 

Last week I demonstrated the situation to an RNIB web consultant who confirmed 
that there was indeed a problem.

I've made a complaint to the bank, but haven't got very far with them yet.  

I'd be very interested to know if other people have encountered the same thing, 
or if they can still make online bill payments from Halifax successfully.  

Thanks,

 

Richard 

Richard Godfrey-McKay

Telephone: 01738-445 880

Mobile: 07791 452 593

 

 

Other related posts: