[access-uk] Re: CAN ANYONE PLEASE HELP a DEAF-BLIND Friend

  • From: Eleanor Martha Burke <eleanormarthaburke@xxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 10 Feb 2015 09:51:55 +0000

I get so much junk mail to my BT account I rarely use it now.



> On 10 Feb 2015, at 07:23, Paul Warner <lists@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> 
> Hi Carol,
> 
> As a former BT Internet email account user, the best advise I can give is to 
> ditch the BT Internet account and move to GMail or some other more reliable 
> platform.  I found that both random incoming and outgoing messages were 
> getting lost using my BT Internet account and no amount of tweaking or 
> complaining fixed the issue. I have never had such problems with my GMail 
> account.
> 
> Paul
> 
> 
>> On 09/02/2015 23:32, carol.pearson29@xxxxxxxxxxxxxx wrote:
>> Hi All,
>> 
>> I need some help for a deaf-blind friend who is on a couple of Yahoo lists 
>> and hasn't been receiving outgoing messages from one person in particular 
>> and thinks he's not getting other mail either, though he does seem to get 
>> replies that I make.
>> 
>> I thought maybe it was a spam thing, but he doesn't know anything about spam 
>> and, as he uses offline email, doesn't appear to have a spam folder that he 
>> knows anything about.
>> 
>> I seem to recall that some while back there were problems with BT Internet 
>> mail going into spam and people found a work around, or permanent fix.
>> 
>> If anyone knows anything about this or feels they could offer my friend some 
>> help with this, please let me know.
>> 
>> Thanks.
>> 
>> Carol P
>> 
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