I can only speak as I find. I used BMIBaby on all my trips between Belfast International and the mainland, (Birmingham mainly), and I never had one tiny squeak out of them. They looked after me from the time I checked in till I met my taxi driver at the other end. Coming back was always the same. And I find them helpful over the phone. It's just their website that, last time I booked a flight, was a nightmare. And the day I moved here, I had a lot of luggage, way over the allocated amount as it turned out. But they were great about it, and only charged me half what I should have paid. I thought each case was considered individually, not your entire amount. Phew! I got quite a surprise. Personally I think they are great! I booked assistance in advance, and I always got it, better even than when booking train journeys. Now that is a laugh!! Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ankers, Dave (UK) Sent: 20 January 2011 12:00 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: BMI Baby Jackie, Last time we used them, delayed going out, delayed coming back, and wife spoke to staff at Charles de Gaulle, who said it was always like that, and they were fed up with them. So currently its either Air France, Jet2 or Easyjet. I won't be coming to Ireland with Ryan Airlines either. See Utube Fascinating aida cheap flights, for a laugh. Cheers Dave I've never had a problem with the airline in terms of timing or assistance. It's their website I don't care for, but RNIB are onto them. Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ankers, Dave (UK) Sent: 20 January 2011 10:12 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: BMI Baby The website is a headache, just wait till you fly with them, that's if you get off the ground. They are on my list of Airlines never to fly again with. Have you tried Jet2? Cheers Dave Hello, Sorry I didn't take note of it, but can anyone give me the number for contacting BMI Baby for flights please, as their site is a headache! Regards, Mike ******************************************************************** This email and any attachments are confidential to the intended recipient and may also be privileged. If you are not the intended recipient please delete it from your system and notify the sender. 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