[access-uk] Re: Audible: My Account page again

  • From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 2 Aug 2010 17:12:55 +0100

I have found the problem with IE8 but not with Firefox.

iain


From: Amro Bilal 
Sent: Sunday, August 01, 2010 9:52 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: Audible: My Account page again


Have tried that Bob, but no good unfortunately. Thanks anyway for the thought 
though. I am hoping that someone has already been in touch with Audible and 
care to let us know what they said.

Cheers,
Amro
  ----- Original Message ----- 
  From: Bob 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Sunday, August 01, 2010 5:47 PM
  Subject: [access-uk] Re: Audible: My Account page again


  Try looking for the link using the mouseover keystroke, JawsKey + Windows + ;


  On 01/08/2010 16:10, Amro Bilal wrote: 
    Hello all,

    Few weeks back some people reported that they couldn't make changes to 
their account settings on the Audible site using Jaws and IE8. After some 
discussion on list some members reported that indeed they can't make changes 
but others said they had no issues with the Audible site using Jaws and IE8. I 
was one of the latter group or should I say used to be!

    I am no longer able to change any of my Audible account settings. Jaws now 
on my system doesn't recognise the graphical link to expand a settings section 
on the My Account page. When entering or pressing the spacebar on the what used 
to be a graphical link to Jaws now nothing happens. Well, just what others 
previously reported happening on their machines. So, I am wandering if anyone 
have found a solution? I recall some people wanting to contact Audible about 
this issue. So I hope you don't mind me asking if you have heard back from 
Audible at all?

    I have tried the Audible site using IE8 with Jaws v11 and v10 but the 
problem persisted in both versions . However, with Firefox v3.6.3 Jaws does not 
seem to have any problems clicking that graphical link.

    Any thoughts?

    Cheers,
    Amro


    __________ Information from ESET Smart Security, version of virus signature 
database 5331 (20100801) __________

    The message was checked by ESET Smart Security.

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  __________ Information from ESET Smart Security, version of virus signature 
database 5331 (20100801) __________

  The message was checked by ESET Smart Security.

  http://www.eset.com

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