[access-uk] Re: Audible Listening Sample
- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 18 Nov 2008 16:59:57 -0000
Hi Iain,
Whatever happened to the glass being half full? I think this is quite a
good response, and I am sure it will be fixed.
All the best
Steve
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Iain Lackie
Sent: Tuesday 18 November 2008 16:17
To: access UK >
Subject: [access-uk] Audible Listening Sample
Hi
I have received a reply from Audible. Unfortunately, while it is good to get
a reply containing an apology, I don't think I would advise you to hold your
breath too rigorously.
Anyway, for what it's worth, I have pasted the response below.
Iain
Dear Iain,
Thanks for contacting Audible UK.
Yes this has recently been reported to us - unfortunately it's one of the
bugs we've found with the site since it went live. We do currently have our
web team looking into why this has happened and we hope to have it resolved
in the near future although I do not have a time frame I could tell you -
sorry.
Regards,
Aaron Wassell
Audible Customer Support
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