[access-uk] Re: Are Sainsburys listening?

  • From: Léonie Watson <lw@xxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 27 Jan 2005 08:59:39 -0000

Sharon,

Certainly agreed on the fact that Sainsburys listen more readily than Tesco.

I too liked the easier access to information about the special offer on an item. So much easier than having to following the link through to find out like before.

Cheers,
Tink.
----- Original Message ----- From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, January 26, 2005 6:41 PM
Subject: [access-uk] Re: Are Sainsburys listening?



Tink,

So did I!

I also managed to finish my shop ok this afternoon.

I found it quite easy once I knew what to do.  I also liked the special
offers section for each individual aisle, and if you come across a
special offer whilst shopping it says, "by one get one free" or "50p off
when you buy 2", rather than having to link on to the offer.

Maybe they do listen after all.  I've had more co-operation from them
than Tesco anyway.

Sharon

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Léonie Watson
Sent: 26 January 2005 16:08
To: Access UK
Subject: [access-uk] Are Sainsburys listening?


Sharon,

   Either Sainsburys are listening, or this is just remarkably good
timing,
but I received the following email a moment ago:

Dear Tink

With a few more changes to our website, we'd like to show you how we've
made shopping even easier.

shop now: http://as1.emv2.com/I?X=45647d3ce35f6fbc6d509e953554d2bc

======================================================

See the whole shop at a glance

We've introduced new departments just like in your local store, so it's
easier to find the products you want. When you click on a department
you'll see the aisles appear below it. If you want to go back a step
just click on the department again to hide the shelves, or click on
another department to carry on shopping. This means less scrolling to
find the next aisle or shelf, making shopping even faster. For the
quickest shop, pick all the products you want from one department before
moving on to the next.

======================================================

It's easy to change your mind

It's now quicker to change the quantity of whatever you're buying. To
add a product to your trolley, click the + button next to the quantity
box. To reduce the amount or remove the product all together, just click
the - button. To add or remove a higher quantity of any product, you can
change the number in the quantity box before clicking + or -, and the
final amount will be displayed below. You'll still be able to make
changes by clicking on 'trolley' at the end of your order.

======================================================

Quicker last minute adjustments

We've added a 'delete' box next to each product in your trolley, so if
you want to remove anything completely, just tick the boxes next to the
appropriate items, click 'update trolley', and everything you've ticked
will be removed.

======================================================

Received a new credit card?

You may recently have received a new 'Chip and Pin' card from your
credit card supplier. To make sure we can deliver your order quickly and
easily, it's important to check that your payment details are up to
date. To do this, click on 'your account' and select the 'payment
details option'.

======================================================

Make your money go further

If you're not receiving news and special offers from Sainsbury's to You,
you soon can. All you have to do is access your account and select the
'data consent' option. Owning a Nectar Card means we can even get in
touch with offers to match your preferences. If you'd like to change
these preferences, just visit nectar.com
http://as1.emv2.com/I?X=45647d3ce35f6fbc0565051eaf498e8e
or call our helpline on 0870 410 0100. After all, we'd like to give you
something for nothing.

======================================================

Terms and Conditions

Full terms and conditions for the Sainsbury's to You service can be
viewed by going to the help section on sainsburystoyou.co.uk
http://as1.emv2.com/I?X=45647d3ce35f6fbcd06e7d3aae155bb9
and selecting terms & conditions from the drop-down menu. Sainsbury's to
You is available in selected postcode areas. Just log on or call 0845
301 2020 to check that we can deliver to your address and for any
queries you may have.

If you have any queries whatsoever then email us or call our Customer
Care Team on 0800 63 62 62


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