thanks for the reply.
i forgot to say this happened in different browsers and with different
speach programs, so as well as with jaws it happened with NVDA, system
access and the old windoweyes.
it never used to happen say a year ago the morrisons website worked fine
with any browser and speach but then they updated their site and
suddenly this started happening.
as i said i reported it within a couple of days of the site being
updated and their help line said they would look into it and come back
to me but they never did.
if only theyed add the facility in the app to remove things from your
favourites list i wouldn't use the website at all.
pete.
--
On Sun, 13 Jan 2019 17:32:07 -0000
"Steve Nutt" <steve@xxxxxxxxxxxxxx> wrote:
Hi Pete,
I believe this JAWS headings thing is a JAWS problem, not a problem with
Morrisons, as I've seen it on other web sites.
But a possible way round it, is to use the heading number. So for example,
if the products are on heading level 2, keep pressing 2 instead of H and
Shift+2 instead of Shift+H to go backwards.
You also don't say which browser you are using, so it could also be a
browser issue.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of pete
gurney
Sent: 13 January 2019 10:06
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Anyone using Orrisons for online shopping?
hi Catherine,
like others have said the app for morrisons is very easy to use but lacks
one thing as far as i can tell.
and the reason i mention this is because jaws has some problems with the
morrisons website.
i don't know if anyone else has come across this problem when using the
website but i reported it to morrisons months ago and they were ment to be
looking into it but haven't done anything so far.
the problem jaws has is that if you are browsing down a list of products in
a catagory or search results and using the next heading command to jump to
the next product if you then decide to go back up the list because you went
past something you ment to get using the shift heading command it will
often send you many products up the list or to the top of the page meaning
you would have to go all down the list to find the item again.
it even sometimes jumps down several items when using the next heading
command and i only found this out as i did the same search on the website at
the same time as i did it on the app and after going down the list on the
website and on the app the website seem to have less items.
they did infact have the same items which i found by cursoring down the
website results instead of using the next heading command which confirmed
that you can't use this command on the website and know that you have read
all the results.
this all works fine in the app but as far as i can tell you can't delete
items from your favourites list in the app meaning you have to log onto the
website to take items off your favourites list and then you get a similar
problem as when you delete an item it doesn't leave you where you were in
the list to continue deleting more items and instead puts you at the top of
the page.
so if only the app allowed you to
take items off the favourites list it would be perfect, but as it stands
every time you buy something different it is automatically added to your
favourites list and you then need to edit it periodically otherwise it
becomes huge and takes ages to navigate down when doing your shopping.
if anyone else has found a way of removing products from the favourites list
in the app i'd love to know how.
pete.
--
On Sat, 12 Jan 2019 23:46:45 +0000
"Catherine Turner" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender
"catherineturner2007" for DMARC) wrote:
Oh this all sounds good, and I'm glad they've got an app. Thanks for the
info, I'll be trying them soon.
Catherine
On 1/12/19, Steve Nutt <steve@xxxxxxxxxxxxxx> wrote:
> Yep, the app for Android and iOS are both very accessible. The drivers
are > great in our area, and you even get a rough used by date in your
receipt for > your orders.
>
> All the best
>
> Steve
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of >
Catherine Turner (Redacted sender "catherineturner2007" for DMARC) > Sent:
12 January 2019 11:40 > To: Access-UK <access-uk@xxxxxxxxxxxxx> > Subject:
[access-uk] Anyone using Orrisons for online shopping?
>
> Hi,
>
> Does anybody get groceries delivered from Morrisons? I'm going to try
them > out and just wondered if anyone has any tips or comments about >
accessibility?
>
> Catherine
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