[access-uk] Anti virus problems/questions

  • From: "Catherine Turner" <catherineturner2007@xxxxxxxxxxxxxx>
  • To: Access-UK <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 21 Apr 2008 12:39:42 +0100

Hi,

A while ago I installed Eset Smart Security and thought everything was
fine until I got a message from Windows saying Eset Firewall was
turned off.  It seems the Eset firewall cannot actually be turned off,
so I'm not sure what's going on there.

I then noticed when I went into the Eset main window that it said
"maximum protection is not ensured for your computer" whereas
previously it said maximum security was on.  I went into the settings
and pressed the default button to make it revert to default settings
(I hadn't changed any of the settings anyway but thought I'd try
this).  It still said maximum security is not ensured.

So I was worried and uninstalled it.  I installed the AVG Internet
Security suite only to find that I couldn't get it to do anything -
after installing it my internet connection wouldn't work and whenever
I tried to open AVG it said it had encountered a problem and needed to
close.

I then tried a free online scan for viruses from Kaspersky.  It said
it found two viruses but as far as I could tell there wasn't an option
to fix them so I downloaded the demo of Kaspersky.  I found I couldn't
access it once it had installed - a dialog came up seemingly asking me
either to use it as a demo or enter a license key.  But I couldn't get
at the buttons with JAWS using tab, the JAWS cursor, the context key
or whatever I tried.

So I've now uninstalled that and gone back to my old solutions of the
free AVG and an old version of kerio personal firewall.  I feel like
I'm sitting on a time bomb and I've only had my computer back for a
few weeks after it last went wrong and had to be reformatted.
So I have a few questions.

1.  I understand some people use the AVG Internet Security suite.
Have you had any problems getting at its interface?

2.  Has anyone used Kaspersky?  If it's just this initial screen which
doesn't seem accessible and I could get someone sighted to get me past
that perhaps I'll give it another go.

3.  Anyone seen any good deals for laptops lately?!

Catherine
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