From: "Tony Grima" <agrima@xxxxxxx> Date: Fri, 7 Dec 2007 11:29:07 -0500 Send: The Essential Guide to Email for Office and Home by David Shipley and Will Schwalbe $19.95 When should you email, and when should you call, fax, or just show up? What is the crucial -- and most often overlooked -- line in an email? What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell? >From this essential guidebook's opening sentence-"Bad things can happen on email"-Shipley and Schwalbe make all too clear what can go wrong. They provide guidance on vital matters like the politics of using Cc (nobody likes to be left out); when to just reply and when to "Reply All"; the danger of the URGENT subject (too many and you cry wolf); fine-tuning your greetings to fit the relationship (if you use the wrong one, you can lose them at hello); how best to apologize online (put the word 'sorry' in the subject or else the email may never be read). But "Send" is far more than Miss Manners for the Web; it's brimming with fascinating insights. For example, now that email has become the way we talk, showing up in person has added impact as the ultimate compliment, signifying that the person, meeting or project has special importance for you. Years ago a slim volume by Strunk and White, The Elements of Style, laid out the ground rules for good writing; the book became a bible for authors, widely known just as "Strunk and White." Send should make Shipley and Schwalbe the "Strunk and White" for the Web. "Given e-mail's brief history, there's no established etiquette for usage, which is why this primer is so valuable. It promises the reader hope of becoming more efficient and less annoying, reducing danger of a career-ending blunder." -Publishers Weekly "The Internet has finally found its Emily Post. If after you've read this you fail to change your emailing habits, you're doomed. Read it or weep." -Michael Lewis, author of The Blind Side and Moneyball Read more about this book, or order it, at http://www.nbp.org/ic/nbp/SEND.html And don't forget - get the 2008 Dr. Seuss print/braille calendar today, before they sell out! http://www.nbp.org/ic/nbp/2008SEUSS.html ****** To order any books, send payment to: NBP, 88 St. Stephen Street, Boston, MA 02115-4302 Or call and charge it: toll-free (800) 548-7323 or (617) 266-6160 ext 20. Or order any of our books online at http://www.nbp.org/ic/nbp/publications/index.html . Thanks, Tony Grima Marketing Manager National Braille Press www.nbp.org _______________________________________________ Nbp mailing list Nbp@xxxxxxx PLEASE DO NOT respond to this message! It is an automated message and your query will not reach us. Send questions to orders@xxxxxxx . Visit us at http://www.nbp.org You have received this email from Colin Howard, who lives near Southampton, in Southern England. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq