[access-uk] Re: Alva Braille display and RNIB
- From: "Jackie Cairns" <cairnsplace@xxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 5 Feb 2008 22:34:00 -0000
Hi George
He has tried two different power supplies, and find neither of them make any
difference to the poor old Alva's behaviour. I might have to ring our friends
and see where they are at with technical support for the job-lot of Alva
displays they bought and thought they would sell (hahaha). Sorry but I can't
resist a wicked chuckle.
Jackie
Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace
----- Original Message -----
From: George Bell
To: access-uk@xxxxxxxxxxxxx
Sent: Tuesday, February 05, 2008 8:39 PM
Subject: [access-uk] Re: Alva Braille display and RNIB
Hi Jackie,
But has Ian checked the power supply on full load? It may be giving out the
Volts, but is it giving out the Watts?
George.
------------------------------------------------------------------------------
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Cairns
Sent: Tuesday, February 05, 2008 5:57 PM
To: Access UK Mailing List
Subject: [access-uk] Alva Braille display and RNIB
Hi Guys
I have had an Alva ABT80 Braille display that I bought secondhand about six
years ago. Until Saturday, it was working a treat, but it has since given up
the ghost for no apparent reason. Ian has checked the power supply, and it is
still working. For those who know the Alva, it gives a double chime when it is
turned on, but only half the chime is now dinging, and it repeatedly does this
until the PC has loaded.
I contacted Professional Vision Services, and spoke to Philipa. She was
actually really helpful, and apologised that she couldn't help as they no
longer stock them because, guess what, RNIB bought them all over and promised
to sell them by the hundred (smile).
So folks, my worst nightmare has been realised. It looks like I'll have to
contact the so-called technical support team at our lovely charity, and see how
much they will fleece me for sending it down for repair or at least a check-up.
Has anyone had anything like this repaired by RNIB, and if so, was it
satisfactory? I'm really worried about sending it, but I can't just write it
off either as it's been a cracking display.
I wish there were more Dave Godfreys about. He recently sorted something on
my PowerBraille, which I also bought secondhand some years back. Now it's
working brilliantly, but I'd like to see the Alva get better too.
Any ideas please?
Jackie
Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace
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