Hi Jim I will send you a copy I have off list which, as far as I know, has always opened for me in Word 2003. Kind regards, Jackie Brown Twitter: @thebrownsplace Skype: Thejackmate -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of doherty468@xxxxxxxxxxxxxx Sent: 26 March 2014 15:16 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Access issue with a word document Hi List, I downloaded a word document from the RNIB web site (tvonix instruction manual) but it won't open up in word, is this because I'm using word2003, it says their was a problem opening the file and i should check, file permission, disk space, open the file with the file text recovery. I noticed when i go into file application there's a convert text option in there, should i use that? Can anyone help? Or has anyone got a workable copy of this document they could email to me? Your help will be appreciated. I have just ordered this top set box and would like to read up on it before it arrives. Thanks in advance. Jim Using jaws14 with win7 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq