Hi Douglas, If the Router is anything like Linksys routers, leave the user name blank and put admin as the password. That should get you in if the router is set to default configuration. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Douglas Harrison Sent: Tuesday 1 July 2008 20:43 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Accesing Router When I decided recently to move into the broadband era I chose an ISP which supplied as part of its package a very simple single port router. It was pre-configured so that I only had to connect it via an ethernet cable to the computer and I was "on line on one of my machines. I felt that this approach would enable me to familiarise myself with the basics before purchasing a more sophisticated router likely to meet my current (and anticipated future) requirements. All appears to be working well, but i have so far been unable to access the router. The ISP advise backing up the configuration by first accessing the router with http://192.168.254.254. Doing this I am asked to log in - I enter admin as user name and a password provided by the ISP, but can get no further. Ultimately I get an "Authorisation required" message. Contacting the Tech Support of the ISP the only suggestion I was given was to try a browser other than IE7! Not surprisingngly that makess no difference. I am sure that I am doing something stupid, but cannot think what it can be. Any suggestions would be much appreciated. I wonder whether my firewall might be interfering? Thanks, Douglas ". -- Douglas Harrison ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq