I agree it seems odd. However, the first four tests were developed two years ago, when Safari and IE were the standard. Illustrator and InDesign were developed in the past six months and Chrome has become the defacto standard browser lately it seems as many web based software apps that have limited budges are developing for only one browser to save funds are are choosing that one in particular. Anyway, I hope this information helps. I will be trying the test again this afternoon, using the correct browser, and will let everyone know if it resolved the issue. Sue Bell Senior Education Specialist – Innovation and Learning Technology Calgary Board of Education (www.cbe.ab.ca) Have you tried CORE yet? (www.albertacore.ca) Adobe Master Teachers of Alberta & Adobe Education Leader c|403-604-8309 t|403-817-7597 ________________________________________ From: aamt-bounce@xxxxxxxxxxxxx [aamt-bounce@xxxxxxxxxxxxx] on behalf of Tim Jeffares [Tim.Jeffares@xxxxxxxxx] Sent: Wednesday, September 03, 2014 2:30 PM To: '<aamt@xxxxxxxxxxxxx>'; 'cbyers@xxxxxxxxxxxxxxx' Subject: [AAMT] Re: Certiport and Premiere Pro exam results from our AAMT meeting Hi Gang, Ohhhh, so that's why I failed Premiere Pro...for a while there I thought it was because I was not a pro! On a serious note, thanks Sue for finding this out...it will be useful for the future! Although, I must say, it seems odd that the testing system is set up that way. Tim -----Original Message----- From: aamt-bounce@xxxxxxxxxxxxx [mailto:aamt-bounce@xxxxxxxxxxxxx] On Behalf Of Bell, Susan M Sent: Wednesday, September 03, 2014 12:26 PM To: cbyers@xxxxxxxxxxxxxxx; <aamt@xxxxxxxxxxxxx> Subject: [AAMT] Certiport and Premiere Pro exam results from our AAMT meeting Hi Colin and all, I am on the phone with one of the tech guys at Certiport trying to resolve the testing environment issues we are having with our PCs at CBE. While I had him on the phone, I spoke to him about the issue we had with the Premiere Pro exams at our AAMT session two weeks ago. He has indicated that there are some scoring issues with exams if the device is using the wrong browser.The challenge is that some of the exams need Safari (InDesign and Illustrator) and some need Chrome (Photoshop, Premiere, Dreamweaver, and Flash). Since Premiere Pro exam needs to be taken using Chrome, if it was run using Safari, he said that it looks like it works, but there can be issues with scoring. Apparently when you click the desktop icon, it will launch the exam in whatever the default browser is set as. So when you want to take exams on the browser that is not the default, you need to open the correct browser first and then drag and drop the desktop icon onto the correct browser to launch it. I am not sure which browser is the default at your lab in Rocky View, Colin, but that may have been part of the problem. I hope this helps. Unfortunately, we wasted at least 6 vouchers on exams that produced invalid results. I am not sure whether we want to ask for replacements or not. They have said we would need to go through our regional sales person. Sue Bell Senior Education Specialist - Innovation and Learning Technology Calgary Board of Education (www.cbe.ab.ca<http://www.cbe.ab.ca/>) Have you tried CORE yet? 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Any communication received in error, or subsequent reply, should be deleted or destroyed. -- This is the Alberta Adobe Master Teacher Listserv. It is used to effectively communicate with the members of this community of practice. Adobe Connect meeting room: http://abed-lrc.adobeconnect.com/amt/ TheConcourse: http://www.theconcourse.ca Adobe Education Exchange: http://edex.adobe.com/ AAMT YouTUbe Video: http://www.youtube.com/watch?v=i3TbAP8cQ ABED/Adobe Agreement (ESO): http://education.alberta.ca/admin/technology/tools-and-resources/software.aspx Home Use Agreement: http://www.lrc.education.gov.ab.ca/pdf/AdobeHomeUseFAQ.pdf -- This is the Alberta Adobe Master Teacher Listserv. It is used to effectively communicate with the members of this community of practice. 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