[24hoursupport] Re: dialup problems
- From: "Ron Allen" <chizotz@xxxxxxxxxxx>
- To: 24hoursupport@xxxxxxxxxxxxx
- Date: Thu, 21 Aug 2003 13:03:05 -0400
Not to sound mean about it, but Zone Alarm, for some
reason, frequently gets a bad rap that it doesn't deserve
in my opinion.
It could be Zone Alarm, if it is installed, but if so then
it is because it is misconfigured somehow... and offhand I
don't see how that's likely given the description of the
problem. Unless you have it configured to specifically
ignore the IP range of one ISP and not the other, Zone
Alarm is not the culprit here since you can indeed get
through on one ISP.
To me it does sound like a problem at the server end. I
get this from time to time too, on my cable modem
connection, and its always at the server end. It seems to
happen more often with ISPs running Microsoft servers
(like my cable company) than those running Unix or Linux
servers.
The fact that the ISP went from 5 dial-in numbers to a
single diali-in number may or may not be significant. If
you do connect, then in theory, at least, that in itself
shouldn't be a problem. However if they are using a single
dial-in number that then "rolls over" to a different line
at their office, the "roll over" may not be happening
correctly and you're "getting lost". You would still be
conected as far as the phone connection goes, but not
actually connected to a server.
I would suggest calling your ISP about this and see what
they say.
Ron
On Thu, 21 Aug 2003 10:47:01 -0500
yyixi001@xxxxxxxxxxxxxx wrote:
>
>Sounds like ZoneAlarm is blocking you, also known as the
>'Twilight Zone
>Alarm'. Second opinions, anybody?
>
>"Frank gn052-at-accucomm.net |24hoursupport/1.0-Allow|"
>wrote:
>>
>>
>> Have two ISPS.
>> One all is well. Other I can always connect to their
>>server but can
>> go no farther than getting connected 90% of the time.
>> This is true
>> using my alternate computer too. I do not get
>>disconnected, just
>> cannot get to any website using Netscape, Explorer, or
>>Opera. Also
>> cannot access email account nor news groups using Forte
>>Agent nor
>> Netscape. About 10% of the time I am successful with
>>this ISP and
>> always successful with other. Were it not for the fact
>>of 100%
>> success with one ISP & 10% success with other I would
>>suspect
>> something either software or hardware on my end. With
>>the facts
>> as I have reported it seems to me it must be a server
>>problem on the
>> other end. Am I correct...if not...any suggestions?
>> Also may be
>> relevant that problem isp has gone from five possible
>>dialup numbers
>> to only one.
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