Personally I think the problem lies in the modems being incompatible. My guess is your modem is not compatible with the modem at that ISP. It would be considered software related as the problem probably lies in the initialization strings, or the modem settings. Look through the properties of your dial up connection. See if you have Flow Control, Error Control, or Modem Compression turned on. If so, try tweaking those settings. As for the init string, your ISP should be able to help you tweak that. Spider -----Original Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Frank Sent: Thursday, August 21, 2003 5:26 AM To: 24hoursupport@xxxxxxxxxxxxx Subject: [24hoursupport] dialup problems Have two ISPS. One all is well. Other I can always connect to their server but can go no farther than getting connected 90% of the time. This is true using my alternate computer too. I do not get disconnected, just cannot get to any website using Netscape, Explorer, or Opera. Also cannot access email account nor news groups using Forte Agent nor Netscape. About 10% of the time I am successful with this ISP and always successful with other. Were it not for the fact of 100% success with one ISP & 10% success with other I would suspect something either software or hardware on my end. With the facts as I have reported it seems to me it must be a server problem on the other end. Am I correct...if not...any suggestions? Also may be relevant that problem isp has gone from five possible dialup numbers to only one. For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.