Hi, I don't know if anyone can help, but I got a blue screen that said "fatal exception OE occurred at 0028:C02A0948 in VXD VWIN32(05) +000012D0 This was while going from MailWasher to activating my Netscape browser. I clicked on any key and it went away with no further problems. I think this has happened the say way before, but didn't write down specifics before. But does anyone have any idea what this error mssg means? Raphael - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.