[24hoursupport] Re: Screen resolution stuck at lowest setting

  • From: Fuzzy Logic <fuzzymo@xxxxxxxxx>
  • To: 24hoursupport@xxxxxxxxxxxxx
  • Date: Mon, 23 May 2005 15:14:29 -0400

I would try just installing the drivers from the manufacturer first.
Worst case: you're in the same state as you are now. I've seen this
happen before if the wrong monitor or card was chosen in the display
settings, but it sounds like you might have checked on that. I would
recommend a second look, just to be sure.

"Men may doubt what you say, but they will believe what you do."
*Lewis Cass {1782-1866 American Politician}

On 5/23/05, Paul M. King <peking7@xxxxxxxxxxxxxx> wrote:

> I run a Dell Dimension 4600 loaded with WIN XP Home and an old Compaq
> Presario 5030 loaded with WIN 98 SE. They are connected with a KVM switch
> to a Compaq MV500 Monitor which has been steady as a rock for seven years=
> I see no reason to discard it until it fails.
> The monitor resolution is fully adjustable at three resolution settings
> when running the Compaq. But a couple of weeks ago, it dropped to the
> lowest setting (640 x 480 pixels) and will not budge when the Dell comput=
> is connected to the monitor. This setting is unacceptable to my digital
> photo processing program.
> Before this occurred I was seeing a small warning panel while booting up
> the Dell unit, which gave me a choice between setting the resolution myse=
> or permitting WIN XP to do it. I always chose WIN XP.
> When the setting stuck, I tried XP tools, including the video wizard, to
> remedy the situation. So far, nothing has worked.
> Now I'm beginning to wonder if my video driver(s) are corrupted or if my
> video card is failing in the Dell unit. I have located the video drivers =
> the web so I can download them if necessary.
> Installing new drivers involves going into the registry. I would have to
> save the old settings, delete them from the registry and install the new
> ones in their place, according to the MS Knowledge Base.
> Before I do this, I would like to hear about any simpler solution that an=
> of you know about.
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