May I ask a couple questions please? I've been really learning from all of you! THANK YOU! 1st. What is window washer? I've hear a lot about it. Is this a free ware? 2nd. I have a LOT of computer problems but one that is really really a bother and I'm not sure what I did to make everything I look at when surfing or download to a file goes not only there but into a temporary file and when I try to do a scan disk and clean out temporay files it won't let me and I can't get it to defrag anymore. Does anyone have a clue as to what has happened? Joellen in Illinois For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.