Hi Jamie Windows XP has a Registry Restore feature. She could rollback the computer to the last restore point prior to problem. Go to Start> Help and Support> Pick a Task Click on "Undo changes to your system with System Restore" For more information see; <http://www.microsoft.com/smallbusiness/issues/technology/business_software/h ow_to_undo_a_big_mistake_in_windows.mspx> Mike ~ It is a good day if I learned something new. Editor MikesWhatsNews see ~ http://www.mwn.ca <mikeswhatsnews-request@xxxxxxxxxxxxx?Subject=subscribe> See my Anti-Virus pages <http://www3.telus.net/mikebike/mikes_virus_page.htm> <virusinfo-request@xxxxxxxxxxxxx?Subject=subscribe> A Technical Support Alliance & OWTA Charter Member ******* Mike's REPLY SEPARATOR ********* On 10/19/2004 at 7:55 PM E. James Todd wrote: Subject: looking for computer help for a friend hi, a friend of mine who is a novice at computers sent me this e-mail, i gave him all the suggestions i can give. does anyone have any suggestions too?thanks in advance.- jamie : ******************************************************** I need some PC Help ?? I have windows xp. I'm having a problem with my Power Options . you know where you go to the control panel . then displays you set the time you want your Screen saver to come on . and on the same page you can set your power options . well for some reason the file got delete or ?? because when I go to set the power to like shut me pc down all there is are greyed in boxes . I can't click on them . and there is not numbers in the boxes ? any idea of what might be wrong ? all I know is that it's called the Power Options . I have looked and looked for a download to maybe fix the broken file ? but don't seem to find one ? it's like some one got into the PC . and deleted the options . in the long box where it said save as . like my computer . max battery them are all gone and it wont let me write any thing in that box it's all blue ? this is crazy . it was working a few days ago ? any help . ?? For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.