[24hoursupport] Re: Friend's email problem
- From: Rajan Urs <wexpert@xxxxxxxxx>
- To: 24hoursupport@xxxxxxxxxxxxx
- Date: Tue, 6 Jul 2004 08:18:30 +0530
_________________________________________________________________
http://support.microsoft.com/default.aspx?scid=kb;EN-US;270670
Microsoft Knowledge Base Article - 270670
OLEXP: How to Back Up and Recover Outlook Express Data
SUMMARY:
This article describes how to back up and restore your messages,
Address Book, mail accounts, and news accounts in Outlook Express 5
and later. If multiple Identities are in use for Outlook Express,
these steps should be repeated for each Identity and the backup data
segregated accordingly. This will facilitate restoration of each
Identity
_________________________________________________________________
On Mon, 5 Jul 2004 16:22:21 -0700, Sin <danozuna@xxxxxxxxxxx> wrote:
>
>
> A blind friend sent me this question. She does medical transcription out of
> her home and needs to access some messages ASAP. So, any help would be
> appreciated. Can she just import the folders that she wants?
>
> -----
>
> All of the folders I've created and all of my messages in my InBox have
> disappeared from my main identity in OE. I have 2 other identities and they
> are OK. Everything was fine day before yesterday, but when I came back this
> afternoon everything was gone.
>
> As you suggested I went to run and typed
>
> C:\WINDOWS\Application
>
> Data\Identities\{03FA7420-3FCC-11D3-A1EB-AF89CC02843C}\Microsoft\Outlook
>
> Express
>
> Then I found all the folders. I checked the properties of some of them and
>
> it said that yesterday they were modified. However, I didn't do anything.
>
> Something that also called my attention is that there were 2 inbox folders
>
> and one was called inbox 1.
>
> When I open OE to use it the folders I can see in run are not here.
>
> My question is how can I eliminate this modification or what can I do to
>
> bring back all these folders again?
>
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