that was my first answer to him. He turned system restore off. even though he has 40GB of disk space and a most of it is free. He has decided to reformat it and start over fresh. However, this has inspired me to make disinfecting and cleaning home computers easier for my users. I am always getting asked about it. I just emailed you the first results of that. I think you will like it. Greg _____ From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Kenzig http://thin.net Sent: Wednesday, May 12, 2004 5:58 AM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Re: XP Question He should be able to go back to a system restore point and be ok. JK -----Original Message----- From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Greg Reese Sent: Monday, May 10, 2004 3:10 PM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] XP Question My brother called me a little while ago. His home computer was acting up so he ran ad-aware and scanned for a virus etc. Ad-Aware cleaned a bunch of junk off of there and so did the antivirus. He is running XP Pro. Now, every time he selects an item in the start menu or double clicks an icon, the background goes away, the icons disappear, it hangs up, then they all come back but the program never runs. To me, that says that explorer.exe is crashing. But I am not sure why. Can anyone think of a virus that could cause that behavior. It sounds virus like to me. Greg