[windows2000] Re: OT: End User Education

  • From: Bill Beckett <Bill.beckett@xxxxxxxxxxxxxxxxx>
  • To: "'windows2000@xxxxxxxxxxxxx'" <windows2000@xxxxxxxxxxxxx>
  • Date: Wed, 29 Sep 2004 14:05:54 -0400

Nice. As if we don't get bitched at enough from our own users.


-----Original Message-----
From: Greg Reese [mailto:gareese@xxxxxxxxx] 
Sent: Wednesday September 29, 2004 2:03 PM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: OT: End User Education


I have been burned by this in the past when my users have forwarded them and
suddenly their relatives and friends start calling me for help.  I had an
angry brother in law of one of my users call here screaming at me because he
insisted directions for clearing the IE cache was an attempt to steal his
credit card number.


Greg


On Wed, 29 Sep 2004 13:17:03 -0400, Sullivan, Glenn
<gsullivan@xxxxxxxxxxxxxx> wrote:
> I am trying to release a weekly notice to my end user's about some 
> computer issue, whether it be training, security, or whatever.
> 
> Last week's issue was "Recognizing a Phishing Attempt"
> 
> But, I will admit, I am lazy...
> 
> Anyone know any sites that have "user" level articles like this?  I 
> will of course check copyright issues, and provide biblio information 
> at the bottom if necessary, but I'm just looking for 
> ideas/guidelines/outlines.
> 
> Thanks in advance,
> 
> Glenn Sullivan, MCSE+I  MCDBA
> David Clark Company Inc.
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