I need the accumulated wisdom of this astute group. I put a fresh image, via corpnet and PXE boot, on a Satelite laptop. Then I forgot the password I set. Guest account disabled. (thanks M$) So, no problem, just put CD in drive, reboot, and reimage with fresh install. Seems that the CD is not recognized. No lights on the drive, no spinup when disk is inserted. When I change the boot order to CD first, it skips merrily by it, and boots from HD. When I boot with W98 boot floppy, it seems not to see HD or CD, as it loads the ramdisk to drive C:. Yes, the HD is formatted NTFS. How can one determine if the CD is dead, or just has a cable loose? I am not a laptop mechanic, but don't want to pay the Geeks $59. Any ideas that I missed? Tahnks Mark ***************************** New Site from The Kenzig Group! Windows Vista Links, list options and info are available at: http://www.VistaPop.com ***************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm