[windows2000] Re: HARD: CD not recognized in laptop.

  • From: "Jim Kenzig http://ThinHelp.com" <jkenzig@xxxxxxxxx>
  • To: windows2000@xxxxxxxxxxxxx
  • Date: Mon, 22 May 2006 11:46:15 -0700 (PDT)

I replied too quickly this is if you lose your CD drive from showing up in 
windows. 
  an F12 at bootup should give him options of where to boot. 
  JAK

Sorin Srbu <sorin.srbu@xxxxxxxxxxxxx> wrote:
      Why is that?? What does the lower and upper filters do??

    
---------------------------------
  From: windows2000-bounce@xxxxxxxxxxxxx 
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Kenzig 
http://ThinHelp.com
Sent: Monday, May 22, 2006 5:05 PM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: HARD: CD not recognized in laptop.


  
  There is a registry key for the CD that has a value in UpperFilters and 
LowerFilters. You need to delete those entries and your CD drive will come 
back. 
   
  In regedit navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
 
Make an export backup of the key and then delete the value entries in the right 
hand pane that are for Upperfilters and Lowerfilters.
Exit regedit and reboot your machine. 
  
---------------------------------
    Jim
  

Daniel Ensor <> wrote:
  Hi Mark

Don't know if this will help...If you download this boot CD, you can
reset your admin password (create a new one) and therefore log on?

http://home.eunet.no/~pnordahl/ntpasswd/

I have used it in similar scenarios and it's worked very well.

Cheers
Dan



-----Original Message-----
From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of .
Sent: 22 May 2006 14:44
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] HARD: CD not recognized in laptop.

I need the accumulated wisdom of this astute group.

I put a fresh image, via corpnet and PXE boot, on a Satelite laptop.

Then I forgot the password I set. Guest account disabled. (thanks M$)

So, no problem, just put CD in drive, reboot, and reimage with fresh
install.

Seems that the CD is not recognized. No lights on the drive, no spinup
when disk is inserted. When I change the boot order to CD first, it
skips merrily by it, and boots from HD. When I boot with W98 boot
floppy, it seems not to see HD or CD, as it loads the ramdisk to drive
C:. Yes, the HD is formatted NTFS.

How can one determine if the CD is dead, or just has a cable loose? I
am not a laptop mechanic, but don't want to pay the Geeks $59.

Any ideas that I missed?

Tahnks

Mark


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Jim Kenzig 
CEO The Kenzig Group
http://www.kenzig.com
Sponsorships Available!
Blog: http://www.techblink.com
Terminal Services Downloads: http://www.thinhelp.com
Windows Vista: http://www.VistaPop.com
Virtualization: http://www.virtualize-it.com
Games: http://www.stressedpuppy.com

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