[vip_students] Re: K1000
- From: "\(NCBI\) Paul Traynor" <paul.traynor@xxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>
- Date: Sat, 8 Oct 2011 22:20:45 +0100
Hi Eleanor,
I found this on a web site, maybe worth a try.
1722 is an error from Install Shield, a third-party installation technology.
It means that some custom action failed during installation. Usually custom
actions are used to run external software, such as regsvr32.exe to register
something.
The thread on MyDigitalLife indicates that this has to do with a corrupted
registry entry. It basically shows that, for some reason, the path in the
registry to where the device driver information files are located has been
corrupted. Thus, your first step in trouble-shooting should be to validate
that path:
Elevate a command prompt by right-clicking the Command Prompt in Start:All
Programs:Accessories and selecting Run as administrator, if you're using
windows 7. If using windows XP, go to start and run and type in Regedit.
If you have a 32-bit system which I am guessing you have Eleanor, navigate
to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion.
Set the "DevicePath" value to "%SystemRoot%\Inf" (without the quotes).
If this does not help there could be other things wrong, but at least this
seems to have helped several people.
Paul.
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke
Sent: 08 October 2011 14:53
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: K1000
OK thanks John if I get brave I will and thanks for your help on this one.
Eleanor
----- Original Message -----
From: "John O'Regan" <john.a.oregan@xxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Saturday, October 08, 2011 2:49 PM
Subject: [vip_students] Re: K1000
> Dear Eleanor,
>
> If you're sure you're up to this, press WinKey+R, type regedit into
> the dialog box and press enter. Regedit should open. Press LeftArrow
> a few times until you hear, "My Computer closed 1 of 1."
>
> Next, press Ctrl+F, type in K1000 and press Alt+F. The search may
> take a while so don't worry if you don't hear anything for a few
> seconds. When/if something matches, make sure it's to do with K1000
> and not an incidental match. Press the Delete key (the bottom left
> key in the cluster of six keys above the arrow keys) and press Enter
> to confirm.
>
> Press F3 to search again and repeat as above until a message box
> pops up saying you've reached the end. Click on OK and press Alt+F4
> to close Regedit and you're done! After that, you can try installing
> K1000 again,
>
> good luck,
> John
>
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