[vip_students] Re: Computer crashing.

hazel,

At what point does the crash occur?  You mention installing the scanner 
and Kurzweil 1000.  In which order are you installing (or trying to 
install) them.  Install the scanner first, and when that has been 
completed, install Kurzweil 1000.  (you may need help with the 
installation of the scanner software drivers; and you don't need to 
install all the stuff on the CD, parts of which are inaccessible 
anyway.)  Oh, you do mean OpticBook 3600, I think?  (Not optimum.) 
Well, that's a good scanner and that works with K1000.  I don't have 
that model, myselff.  I think I'd get on the phone to some local help. 
it is unlikely, in my opinion, that this is a RAM problem.

----- Original Message ----- 
From: "Hazel Flannigan" <hazel.flannigan@xxxxxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Tuesday, July 28, 2009 2:49 PM
Subject: [vip_students] Computer crashing.


Hello everyone,

I am experiencing difficulty installing Kurzweil 1000 on my system. I 
have
tried to install my scanner to work along-side the programme, however, 
when
I get close to achieving the goal, the computer crashes.  I have tried 
to
uninstall some programmes which might lighten the load, but, so far 
there is
still a problem.  Is there a way of checking my operating memory 
capacity?
Or do you think it might be my hard drive trying to tell me that it is 
time
to get a new computer?  Could I add in more operating memory to lighten 
the
load?

Any diagnostic help with this problem would be greatly appreciated.



Best wishes,

Hazel Flannigan.



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