[uhswindows7] Re: Not Working..........

  • From: <James_McManus@xxxxxxx>
  • To: <uhswindows7@xxxxxxxxxxxxx>
  • Date: Wed, 17 Nov 2010 06:29:23 -0500

Or what if you go to tools \ compatibility view and add it to the list 
there?

James McManus
Help Desk Specialist I
United Health Services
33-57 Harrison St
Johnson City, NY 13790
(607) 763-6399



From:   <Anastasios_Stefos@xxxxxxx>
To:     <uhswindows7@xxxxxxxxxxxxx>
Date:   11/16/2010 02:52 PM
Subject:        [uhswindows7] Re: Not Working..........
Sent by:        uhswindows7-bounce@xxxxxxxxxxxxx



 It sounds as if it is more a browser issue than Win 7. What if any 
difference does it make, if you placed the ACD server in the trusted zone 
of your Internet Settings? 

_____________________________________________________
Anastasios Stefos
Distributed Systems Analyst
UHS Hospitals | Information Services Dept.
PHN: 607.763.6569 | FAX: 607.763.5224
EML: anastasios_stefos@xxxxxxx
A great place to receive care | A great place to work. 




From:        <Patti_Penrose@xxxxxxx> 
To:        <uhswindows7@xxxxxxxxxxxxx> 
Date:        11/16/2010 02:24 PM 
Subject:        [uhswindows7] Not Working.......... 
Sent by:        uhswindows7-bounce@xxxxxxxxxxxxx 



One thing I can tell you that is not working - is my Symposium - ACD 
Tracking for Help Desk Calls. 
Not sure if it is an IE 8 issue or Windows 7 
Have to look into further. 
I am able to log into the Application 
However - when i try to display a report  - wants me to install the Active 
X 

try to install and get the following 


click retry and brings up 


Click install and............................ 
That's all she wrote.......................... 

_____________________________________________________
Patricia L. Penrose
Help Desk Supervisor
UHS Hospitals | Information Services Dept.
PHN: 607.763.8143 | FAX: 607.763.5224
EML: patti_penrose@xxxxxxx
A great place to receive care | A great place to work.


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