[typeabilitybeta] Re: Problem with TypeAbility installed on different user profiles
- From: "Scott Erichsen" <scott.erichsen@xxxxxxxxxxxxxxxxxxxxxxxx>
- To: <typeabilitybeta@xxxxxxxxxxxxx>
- Date: Mon, 29 Jun 2009 06:14:42 +0100
Nothing happends. they just get F1 printed on the screen.
They get the text of typeAbility on the screen but JAWS doesn't react at
all.
Scott Erichsen
Customer support and product testing, Blindness Products
T & T Consultancy Australia Pty Limited
Level 1,
795 Pacific Highway,
Gordon,
NSW, 2072
Tel: (+61) 2 9499 5075
Mob: 0402 226 099
Fax: (+61) 2 9499 5073
Email: scott.erichsen@xxxxxxxxxxxxxxxxxxxxxxxx
Website: www.tandt-consultancy.com.au
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-----Original Message-----
From: typeabilitybeta-bounce@xxxxxxxxxxxxx
[mailto:typeabilitybeta-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen
Sent: Monday, 29 June 2009 2:28 PM
To: typeabilitybeta@xxxxxxxxxxxxx
Subject: [typeabilitybeta] Re: Problem with TypeAbility installed on
different user profiles
So you launch the program, presumably Wordpad appears, what happens if
you press F1 after that?
Brian Hartgen
Product Development Manager
Freedom Scientific approved script writer
Dolphin Computer Access approved script writer
T&T Consultancy Ltd
Advantage House
Trentham Business Quarter
Bellringer Road
Trentham
Stoke-On-Trent
ST4 8GB
Tel: 01782 644141
Fax: 01782 645135
Web Site, www.tandt-consultancy.com
NOTICE: The information contained in this email and any attachments is
confidential and may be legally privileged. If you are not the intended
recipient you are hereby notified that you must not use, disclose,
distribute, copy, print or rely on this e-mail's content. If you are not
the intended recipient, please notify the sender immediately and then
delete the email and any attachments from your system. T&T Consultancy
Ltd have made strenuous efforts to ensure that emails and any
attachments generated by its staff are free from viruses. However, it
cannot accept any responsibility for any viruses which are transmitted.
We therefore recommend you scan all received e-mail messages.
Registered in England No. 4098268
-----Original Message-----
From: typeabilitybeta-bounce@xxxxxxxxxxxxx
[mailto:typeabilitybeta-bounce@xxxxxxxxxxxxx] On Behalf Of Scott
Erichsen
Sent: Monday, 29 June 2009 1:39 AM
To: typeabilitybeta@xxxxxxxxxxxxx
Subject: [typeabilitybeta] Problem with TypeAbility installed on
different user profiles
Importance: High
Hi
We have a serious problem being reported by 2 schools that have
purchased TypeAbility.
we have 2 profiles on our student laptops Administration and Student.
All of our students use the student profile for obvious reasons,it's
using this profile that we have the problem. As stated when Typeability
is launched under this profile the log in window does not always appear.
This is
disappointing for the students,and particularly frustrating for the AT
support staff. I just wondered if you could ask the developer please:
1: Given the importance of this program especially in the education
environment ,could a patch or work around be provided prior to the next
update?
2: If a patch,or work around can't be provided prior the next
update,when will the next update be released?
These schools have purchased 10 and 20 user licences for TypeAbility, so
I would appreciate a quick response.
I have tried to work through things with them over the phone,
uninstalling and reinstalling but with no success.
Thanks for any suggestions.
Scott Erichsen
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