[typeabilitybeta] Problem with TypeAbility installed on different user profiles
- From: "Scott Erichsen" <scott.erichsen@xxxxxxxxxxxxxxxxxxxxxxxx>
- To: <typeabilitybeta@xxxxxxxxxxxxx>
- Date: Mon, 29 Jun 2009 01:39:21 +0100
Hi
We have a serious problem being reported by 2 schools that have
purchased TypeAbility.
we have 2 profiles on our student laptops Administration and Student.
All of our students use the student profile for obvious reasons,it's
using this profile that we have the problem. As stated when Typeability
is launched under this profile the log in window does not always appear.
This is
disappointing for the students,and particularly frustrating for the AT
support staff. I just wondered if you could ask the developer please:
1: Given the importance of this program especially in the education
environment ,could a patch or work around be provided prior to the next
update?
2: If a patch,or work around can't be provided prior the next
update,when will the next update be released?
These schools have purchased 10 and 20 user licences for TypeAbility, so
I would appreciate a quick response.
I have tried to work through things with them over the phone,
uninstalling and reinstalling but with no success.
Thanks for any suggestions.
Scott Erichsen
Other related posts:
