I've seen this several times before Doug. It comes back to dodgy print
drivers.
Cheers.
Kind regards,
Jeremy Saunders
Senior Technical Specialist
Infrastructure Technology Services
(ITS) & Cerulean
Global Technology Services (GTS)
IBM Australia
Level 1, 1060 Hay Street
West Perth WA 6005
Postal: PO Box 525, West Perth WA
6872
Visit us at
http://www.ibm.com/services/au/its
P: +61 8 9261 8412 F: +61 8 9261 8486
P: (Reception) +61 8 9261 8420 E-mail:
M: TBA jeremy.saunders@xxxxxxxxxxx
"Stratton, Doug
ISMC:EX"
<Doug.M.Stratton@ To
gov.bc.ca> <thin@xxxxxxxxxxxxx>
Sent by: cc
thin-bounce@freel
ists.org Subject
[THIN] need some help
21/06/2007 08:05
AM
Please respond to
thin@xxxxxxxxxxxx
g
We are having some serious problems with servers gradually over the day
getting into a state where when you try to logon you can put in your
credentials and it starts to log you on but gets to a blue screen and just
sits there. We can, in some cases, remote manage and view part of event
logs but hangs most times.
Our environment configuration is:
w2k3 sp1 (+bunch of patches)
PS3 with 2005.04 but not set to PS4 and a bunch of patches
Office 2003 sp1
We think this has something to do with printers as calls usually come in
first saying printing is not working. Users can’t do print preview and
printing stops working. Most of our users are using Lexmark printers of
some sort, networked.
We have been told that the printer server guys are updating their print
servers from windows 2000 to w2k3. Don’t know if it is related.
At this point the only option we can come up with is SP2 the servers +
patches and R03.
Anyone got any less dramatic things that might help?
Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
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