[THIN] Re: need some help
- From: "Joe Shonk" <joe.shonk@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 20 Jun 2007 17:32:58 -0700
Check memory utilization. I've seen such symptoms when the server runs out
of memory. Once you're able to logoff a few sessions, the systems becomes
more responsive and anomalies seem to go away.
Joe
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Stratton, Doug ISMC:EX
Sent: Wednesday, June 20, 2007 5:06 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] need some help
We are having some serious problems with servers gradually over the day
getting into a state where when you try to logon you can put in your
credentials and it starts to log you on but gets to a blue screen and just
sits there. We can, in some cases, remote manage and view part of event
logs but hangs most times.
Our environment configuration is:
w2k3 sp1 (+bunch of patches)
PS3 with 2005.04 but not set to PS4 and a bunch of patches
Office 2003 sp1
We think this has something to do with printers as calls usually come in
first saying printing is not working. Users can't do print preview and
printing stops working. Most of our users are using Lexmark printers of
some sort, networked.
We have been told that the printer server guys are updating their print
servers from windows 2000 to w2k3. Don't know if it is related.
At this point the only option we can come up with is SP2 the servers +
patches and R03.
Anyone got any less dramatic things that might help?
Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
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