[THIN] Re: need some help
- From: <christopher.walter@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 21 Jun 2007 18:17:40 -0400
If restarting the Print Spooler services fixes the problem then you know
it is a printer problem. If not, something else to look at if you are
using roaming profiles is your profile server for performance and Max
Work items. Eliminate your profile server by moving your profile to a
different server. I have also seen the same thing if your Domain
controller is also having the problems such as work items, number of
processes running or even files open.
If you are not using roaming profiles then look at the Default user
profile on the server to see if something has made the size of the
profile grow.
Chris
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Stratton, Doug ISMC:EX
Sent: June 21, 2007 12:29 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: need some help
We are running about 70 users on each of the 19 servers.
Will look at spooler restarts
We are using Courion which does modify the gina. It has been in place
for about a year without problems. But will look at it.
Memory could be a problem. If I watch the memory usage via Resource
Manager it gets very low, in the past we seemed fine. W2k3 seems to do
something at some point and returns a bunch of memory. The server guys
did put some patch on that allowed them to set some memory management
perimeter that changed the "level" at which it runs this process (sorry
for the lack of details on this) I don't doubt it is a problem.
Thanks for all your suggestions.
Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Greg Reese
Sent: June 20, 2007 5:32 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: need some help
you could try a script to flush out the print queue and restart the
spooler every few hours. If you think it is printers anyway.
How many concurrant sessions are you hitting and do you have a lot of
idle /dead sessions on there?
Greg
On 6/20/07, Stratton, Doug ISMC:EX <Doug.M.Stratton@xxxxxxxxx> wrote:
We are having some serious problems with servers gradually over the day
getting into a state where when you try to logon you can put in your
credentials and it starts to log you on but gets to a blue screen and
just sits there. We can, in some cases, remote manage and view part of
event logs but hangs most times.
Our environment configuration is:
w2k3 sp1 (+bunch of patches)
PS3 with 2005.04 but not set to PS4 and a bunch of patches
Office 2003 sp1
We think this has something to do with printers as calls usually come in
first saying printing is not working. Users can 't do print preview and
printing stops working. Most of our users are using Lexmark printers of
some sort, networked.
We have been told that the printer server guys are updating their print
servers from windows 2000 to w2k3. Don' t know if it is related.
At this point the only option we can come up with is SP2 the servers +
patches and R03.
Anyone got any less dramatic things that might help?
Regards,
Doug Stratton , Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
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