If you haven't started rebuilding your servers yet then try deleting the following registry keys (export them first in case it doesn't fix the problem and you can add them back): HKLM\Software\Citrix\CtxHook\AppInit_Dlls\SpeedScreen\iexplore.exe and outlook.exe. Thanks Jeff Matheis Kimball International, Inc. 812-482-8302 jmathei@xxxxxxxxxxx -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Tasita Ebacher Sent: Thursday, July 07, 2005 11:38 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Windows update broke outlook & IE for ICA sessions only Citrix MetaFrame XPa 1.0 running on Windows 2000 servers I need some help! I installed some Windows updates last night on my 2 Citrix servers, which seemed to go well. This morning, all of my users are getting errors when trying to open Outlook 2003 or IE. The strange thing is that when I login using RDP, or locally on the server, I can open outlook and IE fine. But, if I login using ICA, they both fail with these errors. IE and outlook seem to be the only programs affected. Outlook 2003 error: The instruction at "0x6773400d" referenced memory at "0xd3345b0a". The memory could not be "written". IE error: just the MS "program cannot start. send error report?" error. Any ideas here? Thanks! ******************************************************** This Weeks Sponsor: Lakeside Software SysTrack is the easiest to use, most complete way to monitor system and application performance. SysTrack combines comprehensive monitoring capabilities with hardware/software inventory, change management, user/web auditing, and reporting to create a total management solution. Evaluation at: http://www.LakesideSoftware.com ********************************************************** Now available BriForum-The Video! http://www.brianmadden.com/store/pc/viewPrd.asp?idproduct=idaffiliate= Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Weeks Sponsor: Lakeside Software SysTrack is the easiest to use, most complete way to monitor system and application performance. SysTrack combines comprehensive monitoring capabilities with hardware/software inventory, change management, user/web auditing, and reporting to create a total management solution. Evaluation at: http://www.LakesideSoftware.com ********************************************************** Now available BriForum-The Video! http://www.brianmadden.com/store/pc/viewPrd.asp?idproduct=1&idaffiliate=3 Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm