[THIN] Re: Windows update broke outlook & IE for ICA sessions only

That sounds like it could have worked!  There was some error logged
about speedscreen... But, too late to try it now.  I already rebuilt one
server from the ground up and the other is offline for the time being.  

I reinstalled the OS, Win Updates, Citrix, Office 2003 and right away I
was getting the same errors in my ICA sessions (but not RDP or local) in
outlook & IE.  Luckily this time I was able to remove the hotfixes and
got it working correctly again.  I'm just going to stay away from those
hotfixes!

Thanks!

Tasita Ebacher

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Matheis
Sent: Friday, July 08, 2005 8:08 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows update broke outlook & IE for ICA sessions
only

If you haven't started rebuilding your servers yet then try deleting the
following registry keys (export them first in case it doesn't fix the
problem and you can add them back):
HKLM\Software\Citrix\CtxHook\AppInit_Dlls\SpeedScreen\iexplore.exe and
outlook.exe. 


Thanks

Jeff Matheis
Kimball International, Inc.
812-482-8302
jmathei@xxxxxxxxxxx

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Tasita Ebacher
Sent: Thursday, July 07, 2005 11:38 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Windows update broke outlook & IE for ICA sessions only

Citrix MetaFrame XPa 1.0 running on Windows 2000 servers

I need some help!  I installed some Windows updates last night on my 2
Citrix servers, which seemed to go well.  This morning, all of my users
are getting errors when trying to open Outlook 2003 or IE. The strange
thing is that when I login using RDP, or locally on the server, I can
open outlook and IE fine.  But, if I login using ICA, they both fail
with these errors.  IE and outlook seem to be the only programs
affected.

Outlook 2003 error: The instruction at "0x6773400d" referenced memory at
"0xd3345b0a". The memory could not be "written".

IE error: just the MS "program cannot start. send error report?" error.


Any ideas here?

Thanks!
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